How to cash a check for a new company and an existing customer?

 

Run the check through the check reader and follow the next steps:

1. Once Routing and Account numbers are captured select Search Company with this Number
2. Click on New Company button to start Company Registration
3. Verify 3 Simple Steps (You must be enrolled into the Verification Plan).
   1. Click Quick Confirm Account to get banking information (i.e. Bank name, phone number and account status (NSF, fraud, stop payment, low risk, etc.)). 
   2. Enter customer’s work number to verify company phone number and click on Quick Confirm Phone Number
   3. Review the Company’s Checks on EmagineNET Network (i.e. Last 7 days activity, total checks cashed, first-last date, Cashed, NSF, Paid Back or Fraud, plus see images of bad checks shared by other merchants in our network). 
   4. If not entered automatically by phone number verification, enter company name and address. 
   5. Enter any notes or set any custom commission rates if any for this company, even assign a company to a special profile if already created.  
   6. Click on Add Company and scan the check once again as directed to save a color-reference image of the check.
4. On the Register New Customer screen, select the option “Find from Existing Customers” to find customer.
   1. Search for customer by any of the criteria available (i.e. Name, license #, address, DOB, phone number, etc.)
   2. Click on Search Customer to go to find record.
   3. After adding customer to this company as well, you’ll be directed to the Summary Screen.
5. From the Summary Screen, you may review and update any details on the company or customer. 
   1. Once ready, click on Cash Check for this Customer.
6. Review the Transaction:
   1. EmagineNET Network OFAC/SDN Verification to ensure there are not matches.
   2. Enter the amount and any other notes or special commission rate you may want to edit. 
   3. Complete transaction by clicking on “Complete Transaction”.
   4. Note: You may cash more checks or charge other purchases, re-scan check images, edit amount or check number, in addition to commission rates prior to completing transaction. 

If you need help or have any questions, contact Customer Service.