Draft Letter for Bounce Checks

Draft Letters

The Draft Letters feature allows you to quickly auto-generate letters for customers whose checks have bounced.  This feature is useful when trying to collect funds for a bounced check and it is a way to formally request immediate payment of the check plus any banking fees.  

Note: You can change some of the content of the letter by going to Administration > Update Application Information > Software Settings > Change Letter

The letter displays information such as:

• Date letter was generated on
• Store name, address and phone number
• Company name, address and phone number
• Transaction details (i.e. date, check number, amount, bank fees and total due)
• Reason for letter
• Payment request

You can print this letter and browse through different pages if there is more than one letter.

If you need assistance with the report, you can connect with an Agent via our support portal.