Absolutely! You can upgrade, downgrade or have a stand-alone option the very same day you request it to best suit your needs. Just call our customer service team at 1.877.271.1107 to change your plan and that’s it. No change plan fees, ever!
Frequently asked questions
Does EmagineNET have any hidden fees?
What makes us unique, is our pricing model! EmagineNET is the only check cashing software company that displays its prices online. We have had the same pricing model for years because it makes sense and it’s affordable to our customers. No contracts, no per check or per verification charges, it also means no hidden fees. Navigate to our Pricing options and learn more about our unique prices. No hidden fees. Period!
What happens if I need support?
We are truly there for you from the moment you call till your business is up and running with EmagineNET QuickCheck. Even better, if you have any problems, doubts, or concerns with your EmagineNET QuickCheck software, we are there for you. You can contact us through phone, email or chat. Simply navigate to our Help Center section, chat with an agent, submit a ticket or call us.
What is the decision engine and how can it help my business?
EmagineNET Decision Engine is a customizable, check-cashing specific decision engine that uses positive and negative factors to arrive at a numerical score that accurately reflects the risk on a transaction. This score is made available to merchants via the EmagineNET Decision Engine Services. The services allow merchants to develop and centrally implement an enterprise-wide strategy risk management for cashing checks.
EmagineNET Decision Engine Services are designed to provide multi-location check-cashers the ability to centrally manage risk. The services allow merchants to leverage the highly effective core decision engine and to add customized rules on top of it to tailor a policy that meets their specific needs and suits their risk tolerance. The services take decision making out of the hands of un-trained associates and enforce uniformity in check acceptance policy across all locations.
What payment methods do you accept?
You can pay for your QuickCheck software and subscription with a credit/debit card from VISA, Master Card, Discover or American Express. You can also pay with ACH from a checking account; this may take an extra day to process to verify the account.
Does QuickCheck support multiple locations?
Absolutely! QuickCheck software is scalable from 1 to 100s of locations and if you’re looking for no decision making solutions at the teller level, no worries at all; we have an enterprise version that allows back office and call centers to make the decisions for all your stores. Get in touch with a Sales Rep to discuss further.
When do I start getting charged for my monthly plan?
We will charge any upfront fees at the time of purchase but we’ll always offer you 30 days free for the network plan you’ve selected. EmagineNET bills your monthly subscription, the first of the month.
Does EmagineNET offer any software add-ons?
Of course! Apart from the QuickCheck software and the network/verification plans available; we offer add on features such as online back up for $29/month/store, text alerts to verify checks on the go sent by your teller for $49/month/store, private network for multiple store owners wanting to monitor from one place for $49/month/store and electronic deposit services which can be quoted directly from our vendors.
What operating system is EmagineNET QuickCheck compatible with?
QuickCheck can run on any Windows computer or laptop. You can use Windows 11. We recommend Windows 12 since its the latest OS in the market and the most reliable when it comes to updates and support from Microsoft. We also recommend an Intel Processor because it runs faster and at least 4GB of RAM, plus a minimum of 256GB in hard drive space. Talk to our customer service team for more details.
Is QuickCheck a better option for me?
Most people who switch to EmagineNET never look back. Businesses love QuickCheck’s user-friendly and intuitive interface as well as the great features and the awesome support. You really don’t have to take our word for it, try our software for 30 days.
Does QuickCheck work outside the United States?
EmagineNET QuickCheck can be used anywhere in the world, however, we only offer bank, phone, ID and network verification services for our US customers. You can still use the software on a stand-alone plan and our team will still help you with support and training, we have agents in multiple languages.
If I cancel because I own a season business can I keep the data?
Of course! The awesome part about EmagineNET is that unlike other software companies that retain your data, our software is designed to ensure your data, which you’ve worked so hard to build stays with you at all times. So if you have a seasonal business, like a tax or insurance business, you can run QuickCheck for as long as you need it and keep it offline or with a stand-alone plan for as long as you need. Just give us a call, we’ll make sure to update your subscription instantly with no additional fees.
I have poor or no internet, can QuickCheck still work?
We highly recommend that you run QuickCheck with a stable internet connection, however, you can still run QuickCheck with no internet if need be; the only exception is that you will not be able to perform any verifications, updates or upgrades. Some of our customers who have this issue, simply run QuickCheck on a stand-alone program.
Does EmagineNET offer onsite installation and training?
We understand you are business-savvy but perhaps not tech-savvy. The good thing is that EmagineNET has made it simple to do setup and training remotely from anywhere in the country. Our installation, setup, and training take literally minutes to complete and you don’t have to be tech-savvy, all you need is an internet connection to chat or talk to our support specialists.
I like what I see, how do I sign up?
It’s easy, go to START NOW, and let’s get the ball rolling.
See why thousands of stores trust QuickCheck.
Watch the demo or contact us to get started today.
