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PRIVACY POLICY

Last Updated: November 21, 2025

This Privacy Policy explains how EmagineNET Technologies, Inc. (“EmagineNET,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information when you visit our website, use our software (including QuickCheck), access our services, or interact with us in any way.

By using our website or Services, you consent to the practices described in this Privacy Policy.

1. COMPANY INFORMATION

EmagineNET Technologies, Inc.
15500 Voss Road, Suite 670
Sugar Land, Texas 77498
Email: [email protected]
Phone: 1-877-271-1107

2. INFORMATION WE COLLECT

We collect personal and business information necessary to provide our products and services.

2.1 Information You Provide Directly

We may collect:

  • Name, business name, and contact information

  • Email address, phone number, and mailing address

  • Account credentials you create

  • Payment information (processed securely through third-party providers; we do not store full card numbers)

  • Information submitted through forms, support requests, ticket submissions, or training sessions

  • Any documents or files uploaded or shared through our Services

2.2 Information Collected Automatically

When you visit our website or use our software, we may automatically collect:

  • IP address and device identifiers

  • Browser type, operating system, and access timestamps

  • Pages viewed, referring URLs, and usage analytics

  • Login activity and user interaction logs

  • Software performance data

2.3 Check Cashing & MSB Data (via QuickCheck)

QuickCheck collects and stores operational and regulatory data, including:

  • Customer identification details

  • Check details and verification data

  • Company/issuer information

  • Fingerprint data (if your business uses biometric devices)

  • Risk scores and fraud alerts

  • Compliance-related logs (CTR/SAR indicators, AML data, OFAC/SDN checks)

This data is stored to support compliance, operational efficiency, risk management, and audit requirements.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Provide, maintain, and improve our software and services

  • Process transactions and manage your account

  • Support your compliance and reporting needs

  • Provide fraud prevention tools and real-time verification features

  • Respond to support inquiries and technical issues

  • Customize your user experience

  • Conduct analytics and product development

  • Send important updates, policy changes, and service alerts

  • Protect the security and integrity of our systems

  • Meet legal, regulatory, and audit obligations

4. SHARING OF INFORMATION

We do not sell your personal information.

We may share information in the following cases:

4.1 Service Providers

We may share information with third-party vendors who assist with:

  • Hosting and cloud infrastructure

  • Payment processing

  • Customer support systems

  • Data storage and backups

  • Email and communication systems

  • Compliance or security infrastructure

These providers access data only as needed to perform their functions.

4.2 Fraud Prevention & Network Intelligence

To protect our clients and network, certain risk-related data fields may be shared within our fraud prevention and verification systems (e.g., issuer profiles, customer identifiers, suspicious activity indicators).

We do not share sensitive customer information beyond what is needed for fraud and risk analysis.

4.3 Legal and Regulatory Requirements

We may disclose information if required by law, subpoenas, government agencies, or regulatory bodies.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

5. DATA SECURITY

We implement multiple layers of security to protect your information, including:

  • Encrypted data transmission

  • Encrypted storage for sensitive information

  • Access controls and permission levels

  • Secure servers and monitored infrastructure

  • Regular security patches and updates

  • Multi-factor authentication (where applicable)

However, no system is completely secure. You agree to use the Services at your own risk.

6. DATA RETENTION

We retain information for as long as necessary to:

  • Provide our Services

  • Support business continuity

  • Meet federal and state recordkeeping laws

  • Assist compliance and audit requirements

  • Resolve disputes

  • Enforce our agreements

Retention periods may vary depending on regulatory obligations related to check cashing and MSB operations.

7. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have rights to:

  • Access the personal data we hold about you

  • Correct inaccurate information

  • Request deletion of data (subject to applicable laws)

  • Limit certain uses of your information

  • Opt out of marketing communications

To exercise your rights, contact us at [email protected].

Please note: operational and compliance data required for MSB or financial recordkeeping may not be eligible for deletion until legally permitted.

8. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to:

  • Improve functionality

  • Remember preferences

  • Analyze usage patterns

  • Enhance security

  • Personalize content

You may disable cookies through your browser settings, but some website features may not function properly.

A full Cookie Policy can be provided upon request.

9. CHILDREN’S PRIVACY

Our Services are not directed to individuals under 18 years of age.
We do not knowingly collect information from minors.
If you believe a minor has provided information, contact us immediately for removal.

10. LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing any personal information.

11. INTERNATIONAL USERS

Our Services are intended for businesses operating in the United States.
If you access our site from other countries, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically.
When changes occur, we will update the “Last Updated” date at the top of this page.
Your continued use of the Services after changes are posted constitutes acceptance of the revised policy.

13. CONTACT US

If you have questions about this Privacy Policy or how your information is handled, contact:

EmagineNET Technologies, Inc.
15500 Voss Road, Suite 670
Sugar Land, Texas 77498
Email: [email protected]
Phone: 1-877-271-1107

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