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QuickCheck Freezes When Launching

By April 16, 2020 No Comments

QuickCheck Freezes When Launching Software

QuickCheck Freezes When Launching While Trying to Detect Check Reader.

When launching QuickCheck, the application freezes during the launch while trying to detect MICR/Excella check reader.

Reasons behind this issue:

The Check Reader may be Jammed
The Check Reader may have Power Failure
The Check Reader is nearby other Hardware Items
Learn how to solve.

Solutions for this issue:

1

Power Off

Unplug the check reader's power cable for 15 seconds
2

Force Close

Force close the QuickCheck software by going to Task Manager and selecting QuickCheck > End Task
3

Plug Back

Plug the check reader's power cable again and wait for the green light to come up on the unit.
4

Start QuickCheck

Launch QuickCheck again.

*If the issue does not get resolved, and you have a MICR Image, run the check a couple of times without opening QuickCheck to ensure there is no item jammed. Then try steps 1-4 again.

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