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Browse our help articles and how-to videos for both minor issues and training questions below. You can always chat with us right from the website.
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Additional ServicesTraining Center
January 30, 2024

QuickCheck Approvals

Team EmagineNET
0
Cash ManagementTraining Center
July 18, 2020

Manage Vault

How to use the Manage Vault feature? The Manage Vault feature allows you to control how much money is being allocated for check cashing.  For example, you may bring a…
Team EmagineNET
2
Cash ManagementTraining Center
July 18, 2020

Open/Close Shift

How to open a shift? Opening a shift can help you manage your employee's activities and understand the end of the day closing.   *Note: Make sure to add employees, groups…
Team EmagineNET
1
Cash ManagementTraining Center
July 18, 2020

Shift Log

What is a shift log? A shift log displays the entire activity of a shift, you may access the report by going to Cash Management > Shift Log and view…
Team EmagineNET
1
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Help Center

Hardware Issues

Having issues with your Check Reader?

If you are using an Excella STX please follow the instructions below:      …
Hardware Issues

License Key Error

If your license key is not being detected by the system, try the following: Locate…
Hardware Issues

Unable to Read MICR data with Check Reader

When scanning a check through the check reader, MICR data may not be read for…
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Is your second station not working?
Hardware Issues
Webcam Not Working
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QuickCheck Launching Error
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Getting a DB error when you open QuickCheck?
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QuickCheck Freezes When Launching
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Getting a Trial Activation screen when you open QuickCheck?
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